Frequently Asked Questions

1. Can I translate Omnistar Tell-a-Friend Software to another language?
   Yes, you can translate Omnistar Tell-a-Friend Software to any language. There is only one file to modify. You can even translate the MySql character easily with our product.
   
   
2. If I choose your hosted option, is your software and datacenter reliable, secure and confidential? Where is the Data Hosted?
   If you choose our hosted option, this means that we will host the software on our servers and you will not have to worry about backups and other technical issues. Some users choose our install option which allows you to totally host the software on your server. The details below apply only if you decide to go with the hosted option.
   
   We take all reasonable precautions to keep your information and data safe and secure. Our state-of-the-art redundant servers are hosted and professionally managed by Rackspace Managed Hosting, a recognized leader in high-end hosting.
   
   
3. I am a web designer, can I offer Omnistar Tell-a-Friend Software to my clients?
   Yes, Omnistar Tell-a-Friend Software can be 100% private labeled. You can add your logos to the admin panel and also remove any reference to Omnistar Tell-a-Friend Software. We even have an un-branded user guide that your clients can access.
   
   
4. How do I receive the product after my purchase?
   After you purchase Omnistar Tell-a-Friend Software you will immediate receive an email that will have a link to our software download area so you can immediately download the software.
   
   
5. Can I add features to the Omnistar Tell-a-Friend Software?
   Yes, you can add additional features to our program if you are a developer because we offer full source code.
   
   
6. Will my users have to download a special plug-in to use my product?
   No, all of Omnistar Interactive products are web-based and do not require any special plug-ins.
   
   
7. Do I need a dedicated server to install Omnistar Tell-a-Friend Software?
   No, you do not need a dedicate server and you can install Omnistar Tell-a-Friend Software on most shared hosting environments.
   
   
   
8. Can I import and export data between Omnistar Tell-a-Friend Software and other applications?
   Yes, Omnistar Tell-a-Friend Software allows you to import and export using CSV. Also there is an option to select your desired delimiter.
   
   
9. What exactly does the Omnistar Tell-a-Friend Software program do?
   Omnistar Tell-a-Friend Software is a dynamic contact software that allows you to insert a "Tell A Friend" link into any of your web pages for users to click. Omnistar Tell-a-Friend Software is easy to use and includes a simple administrative area which you can use to edit the look of the "Tell A Friend" pop up window and the e-mail messages the recipients will see, among other features listed below.
   
   
10. Is Omnistar Tell-a-Friend Software easy to Install and use?
    Yes, Omnistar Tell-a-Friend Software Installs on any server that meets our server requirements. We also offer FREE installation if you would like our tech team to install it for you.
    
    
11. Do I have to do any special coding in my web pages to make the program work?
    No, all the code you need is automatically generated in the administration area. All you have to do is copy that code into the spot in your web page where you want the "Tell A Friend" button to appear.
    
    
12. Can the layout of the "Tell A Friend" window be customized?
    Yes, Omnistar Tell-a-Friend Software allows you to upload images for the "Tell A Friend" window as well as adjust its colors. You can also upload an image for the "Tell A Friend" button that will appear on your web pages.
    
    
13. Can Omnistar Tell-a-Friend Software be managed by a non-technical person?
    Yes, Omnistar Tell-a-Friend Software is very user friendly and can be easily managed by an administrative assistant or secretarial person. If you can surf the internet and use a word processor, you will have no problem using Omnistar Tell-a-Friend Software.
    
    
14. What kind of e-mail will the recipients get?
    With the administrative area, you can create multi format e-mails, containing both HTML and plaintext, using the built-in text editor. When users access the "Tell A Friend" window, they will also have the option to enter a personalized message.